Reporting a problem on the platform

1. Click Settings in the main menu.
2. Select Account options.
3. Click Contact support.
4. Fill out the form with the issue you ran into.

For our technical team to help you faster, you can allow Acreditta support to access your account remotely. The more context you include in the form (what you were trying to do, what you expected to happen, and what happened instead), the fewer rounds of questions support will need before resolving it.