Notification center

From here you decide which alert emails you receive as an administrator (this doesn’t affect the notifications your earners receive about their own credentials — those are set when issuing, see Individual sending and Bulk sending).

Go to Settings → Notification center and turn each alert on or off with its switch:

Group Alert What it tells you
Batch issuances Receive updates on the batches you created When a bulk issuance batch you uploaded finishes processing.
Receive updates on all of your organization’s batches The same, but for batches created by any administrator in your organization (useful if you coordinate a team).
License Receive an alert when your organization’s license reaches 80% usage To plan a renewal ahead of time instead of running out of quota mid-way through a bulk issuance.
Receive an alert when your organization’s license has expired Confirmation that the plan has expired.
Pending changes Receive notifications when a student requests a data change on a pending credential An earner asked to correct their name or another field before accepting — the credential stays in review until you approve or reject the change.
Reports Receive your organization’s monthly usage report A periodic summary of issuance/acceptance, without having to go into Reports to check it manually.

Recommendation: turn on at least the 80% license usage alert — it’s the one that prevents the most costly scenario (a bulk issuance stopping halfway through for lack of quota) and it’s the easiest one to overlook if you administer several organizations.


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